Terms and conditions
What are cookies?
Cookies are small files that your browser saves on the disk when you visit our website. This allows our website to recognize your computer when you visit us next time so that we can offer you a more personalized experience. Cookies are not aimed at spying on a user and do not follow all that the user is doing and are not a malicious code or virus. Also, cookies are not related to unwanted messages or spam, they can not save a password and are not intended solely for advertising. Information such as your name or email address will not be saved - the website can not access your personal information and files on your computer.
Types of cookies
- Cookie Sessions and Permanent Cookies
- Session cookies are temporary cookies that run out after you leave the web site. These cookies are required for the proper performance of certain applications or functionalities on this Site.
- Persistent cookies are used to improve our users' experience (eg, remember the details of the application so you do not have to enter them every time you have a website). These cookies remain in the cookie of your browser for a long time. This time period will depend on the choice of settings on your Internet browser. Permanent cookies allow data to be uploaded to the web server each time you visit the site.
- First and Third Party Cookies
- First-party cookies - released by this site. These cookies are often used for the proper functioning of the website and for remembering your preferences on the web site.
- Necessary and other cookies
- Necessary cookies are necessary for the operation of our website and the use of its features and / or services. For example, they allow you to navigate through the website and sign in to safe areas. By using this website you will automatically be granted access to the necessary cookies without which the website can not work.
- Performance cookies collect information about how visitors use our website, for example, which pages visitors most often come across and receive error messages from those pages. These cookies do not collect the information that identifies the visitor. All information collected by these cookies are anonymous. They only serve to improve the functioning of this website.
- Marketing cookies are used to track visitors through the web site. It is intended to show ads that are relevant and interesting to a particular user, and thus more valuable to publishers and third-party advertisers.
Cookies used on this website:
- The cookies with the name PHPSESSID contain only a reference to the session stored on the web server. No data is stored in the user's browser and this cookie can only be used on the current website.
- First party cookies
- Session Cookie
- A cookie used to remember user settings - accepting all cookies on this website.
- First party cookies
- Session / Permanent Cookie (if you do not accept all cookies, then it's a Session cookie, otherwise it's a Permanent Cookie with a duration of 1 year)
- A cookie used to remember user settings - accepting only the necessary cookies on this website.
- First party cookies
- Session / Permanent Cookie (If you accept all cookies, then it's a Session cookie, otherwise it's a Permanent Cookie with a duration of 1 year)
- Various cookies that start with 'exp_'. These cookies are set by our content management system and include information such as: When you last visited our website, the previous pages you viewed, the length of the registered user session, session ID ... We use this information only for better functionality of the website. 'exp_csrf_token' is used to send forms on a page, this is a unique and random set of numbers and letters that protects our web site from spammers.
- First party cookies
- exp_csrf_token is a session cookie, rest are permanent cookies
- __atuvc (1 godina), __atuvs (30 minuta), __atssc (1 godina)
- addthis.com: ssc, cw_id, mus, uid, sshs, ssh, _ga, _gid, ssc, uvc, ouid, notice_preferences, notice_gdpr_prefs, na_tc, loc, na_id
facebook.com: sb, datr, locale, wd, fr
pinterest.com: _auth, _pinterest_cm, _pinterest_sess
linkedin.com: _lipt, liap, lang, lidc, bcookie, _guid, _ga, sdsc, li_at, JSESSIONID, bscookie, sl, share_setting, visit
this website: __atuvc (1 year), __atuvs (30 minutes), __atssc (1 year)
- Permanent Cookies
- _ga, _gid, _gat, AMP_TOKEN, _gac_
- First party cookies
- Permanent cookies
How to accept or reject cookies
You can always block the use of some or all of the cookies we use on our website, but this may affect its functionality.
The cookie settings box is located at the bottom of this page. After selecting the settings, you can reset those cookie settings at the bottom of this page at any time.
You can also accept or reject some or all cookies by customizing your browser settings. The following links provide information on how to change the settings for some of the most commonly used web browsers: Mozilla Firefox, Google Chrome, Microsoft Internet Explorer, Apple Safari, Opera. Some browsers allow you to surf in "anonymous" mode, limiting the amount of data set on your computer, and automatically deleting persistent cookies placed on your device when you finish browsing. There are many third-party apps you can add to your browser to block or manage cookies. You can also delete cookies that were previously set in your browser by selecting the option to clear the browsing history, and then turn on the cookie deletion option. For more information on cookies and setting your browser settings, visit www.allaboutcookies.org.
PREMERE d.o.o. are obligated to protect the personal data of customers in a way that it collects only necessary, basic information about customers / users that are necessary for fulfilling our obligations; inform customers about the way we collect information and regularly give customers an option about how their data, including the decision whether or not to have their name removed from lists used for marketing campaigns. All user information is strictly confidential and available only where such information is necessary to perform the job. All employees of PREMERE d.o.o. and business partners are responsible for respecting the policy.
This statement commits us to protect the privacy of our users, customers and visitors of our site and the security of personal information provided to us through the website.
This notice describes the type of information we can collect from you when you visit our website and explains how we use these data and the steps we take to protect it. The notice also describes the choices you have about collecting and using your information when visiting our website.
What information do we collect about you and how do we use it?
In general, you can visit our website without disclosing personal information about yourself. We do not collect personal information about you (such as your name and contact details) when you visit this website unless you voluntarily submit data using one of the available forms for a particular purpose (contact form, registration form, shopping form, subscribe to the newsletter) and thereby give your consent to the collection and use of your personal information for the purposes mentioned. All personal data is used solely for the purposes for which they were collected and for which they were granted. We will not make the collected data in any way available to unauthorized third parties, except for the legally prescribed purpose. All data is deleted upon termination of the purpose for which it was collected or termination of the contractual relationship and no later than the expiration of all legal obligations related to the retention of personal data.
Here are some additional circumstances in which we will share your information with authorized third parties and additional purposes for which we use your information:
Providing Information to Google Inc.
We share data with our accountants for tax purposes. For example, we share the invoices we issue and receive with our accountants for the purposes of completing tax returns and accounts at the end of the year.
Types of personal data we process
The personal data collected in the contact form are: first and last name, e-mail, address, telephone number.
Personal information collected in the appointment form: first and last name, e-mail, adate of birth, phone number.
Information that is automatically collected on our website
We automatically collect information in server log files, such as your IP address, browser type, redirection / exit page, and operating system. We use this information to manage our web pages and our technical solutions, understand how visitors move through our website and services and improve your experience while using our website and services.
Access and update your personal information
Our user has the following rights at any time:
- the right to access data and access to data
- right to information on processing of personal data
- right to data transfer
- the right to withdraw privola
- the right to file a complaint
- right to correction and change of personal data in case the information is incomplete or incorrect
- the right to be deleted in cases such as cessation of processing, withdrawal of a claim or in the case of filing a complaint
If you want to inwoke any of these rights, please contact us via the contact form on our website.
Security of your personal information
We are committed to taking appropriate technical and organizational measures to protect your personal data from unauthorized or unlawful handling of them and their accidental loss, destruction or damage. When submitting your personal information through our website, this information is sent over the Internet safely through high-quality encryption and stored on our secure servers.
General terms and Conditions
TAXI-DUBROVNIK-AIRPORT.COM TERMS & CONDITIONS
(TRANSPORT CONTRACT AND CONDITIONS OF CARRIAGE)
The General Business Terms including Conditions and Transport contract and Conditions of carriage (hereinafter referred to as: General Terms and Conditions) regulate the relations between Premere Ltd., primarily as a service provider in the field of renting vehicles with drivers (hereinafter referred to as: Service Provider), and natural and/or legal persons (hereinafter referred to as: the Client) who are occasionally and/or permanently provided with services of renting vehicles with drivers and with additional services included in the Service Provider's offer.
Taxi Dubrovnik Airport.com, all materials, software and associated web pages are in ownership of Service Provider.
Taxi Dubrovnik Airport.com – Service Provider is a private company and we don't represent other taxi drivers or taxi associations in Dubrovnik or Croatia.
This website is not associated with Dubrovnik Airport Ltd.
TRANSFER IN GENERAL
The term transfer implies the transport of at least one passenger from pick-up point to the final destination. If pick-up points or drop-off points are not mentioned on our pages, it is possible to contact us and get a custom made offer or tailor made trip/excursion.
We offer different types of transfer services and vehicles, depending on the number of passengers and other requirements.
The prices are created according to the type of vehicle you choose, the distance, date, and other factors.
By submitting a reservation with us, Client agrees to enter into a contract with the Service Provider operating the requested journey/services.
By submitting a reservation with us, Client request is sent to Service Provider, and only when Client receives confirmation e-mail, contract between Client and the Service Provider is actually signed.
A reservation confirmation e-mail is sent as soon as Client’s submitted reservation is successfully processed and accepted and by Service Provider reservation staff.
The liability for the supply of services between Client and the Service Provider is restricted exclusively to those two parties between whom the service has been contracted.
Service Provider will not be liable for any direct or indirect damages due to errors affecting Client’s submitted reservation, either if such submitted reservation was sent from Taxi Dubrovnik Airport.com web site, either if it was created manually by an Service Provider customer support agent. Client is the sole liable for the accuracy of the details specified in the booking application.
If Client fails to board its flight (or any other means of transportation) because of traffic jams or any other road conditions which are not the direct fault of the Service Provider (reasons described in “Force Majeure” section), Service Provider cannot be held responsible, there is no possibility to demand refund of the financial loss.
Service Provider offers online reservation system through which visitors of the website can make a reservation. After you book through our website, the clients enter into a legally binding contract.
Reservation is only confirmed when we send you a written confirmation via e-mail.
For a successful reservation a valid credit card is needed, if not indicated otherwise.
CONTACT PROCEDURES AND TRANSFER SERVICE
If the Client fails to be at the pick-up point within 15 minutes of the time specified on the voucher the driver or the office will try to contact him on the provided mobile phone number.
If it is not possible to speak to him due to not having provided a mobile phone number at the time of booking, no or poor connection, no signal, activated voicemail or the call is unanswered, the service will not be provided and the driver is not obliged to provide him with the service and a refund will not be made.
Service Provider may change the assigned vehicle or its options at own discretion, without previous notice, should it be necessary in order to operate the booked journey.
Service Provider guarantees that all vehicles are inspected and technically correct.
Shouldn't Client accept the proposed vehicle or its features, his reservation is to be considered canceled and no compensation applies.
Once the vehicle is boarded, Client accepts the provided service in full, understanding that complains or requests for compensations will not apply.
In case the Client is not being able to locate the driver on arrival it is the Client's responsibility to contact the driver directly (If the number is given), or the main offices. If the Client fails to call these numbers within 60 minutes of the actual landing time for airport collections, or ship arriving in the port, and within 15 minutes for non-airport collections, and as such Service Provider, is not made aware of the problem, the transfer booking will be cancelled and no refund will be done. All Clients are responsible for checking the time agreed for the pick-up by the transfer service, and also for ensuring that their chosen arrival time will not result in risk to miss their flights/ferry/train/bus.
CANCELLATION OR MODIFYING YOUR RESERVATION
Client is possible to cancel his reservation without the extra charge up to 24 hours before the arranged transfer, and the full amount will be refunded if Client has already paid service in advance. Any alteration of reservation which includes change of date is without extra charge. The change of the pick-up, drop-off point or vehicle category will be charged in accordance with the prices on our pages, if provided. It is the Client’s responsibility to ensure all travel details are correct.
In case of no show the total amount will be charged. This also applies to situations in which the client has booked the wrong date by mistake. It is the Clients responsibility to ensure all data is correctly entered.
If the Service Provider is the direct cause of your delay (no gas, late arrival, negligence of the driver etc.), Client will be refunded.
The times of departure to/from the airport or any other destination are simply an advice given by the agents and were created for standard routes and traffic conditions. You may or may not choose to accept the recommended time, and you may change it if you think that you might need more time.
If there is more luggage than mentioned, it is necessary to contact Service Provide. The same goes for special luggage (skis, snowboards, children trolleys, etc.).
Service Provider will not be responsible for any losses, including, but not limited to, lost personal properties, stolen, lost or damaged baggage.
SECURITY OF THE VEHICLE
All vehicles which are used for transfers are properly inspected and insured in accordance to the laws of the country of Croatia.
The Service Provider ensures that the transfer will be effectuated professionally and in accordance to the transportation rules and the laws of the country of Croatia.
SECURITY OF THE CREDIT CARD DATA
The data from your credit card are given to guarantee the reservation, payment or billing terms formed according to the offer the client has received. To protect data from credit cards, we use "Secure Sockets Layer (SSL) technology and your data are completely safe. SSL encryption is a tested system that allows your browser to automatically encrypt your data before you send them.
Service Provider cannot be held liable for delays, changes or cancellation of service due to unexpected events beyond the Service Provider's control, such as accidents suffered by third parties on the transfer route, acts of terrorism, extreme weather conditions, strikes, natural disasters, police checkpoints, detours, road maintenance, normal or abnormal traffic, etc.
In accordance with the aforementioned terms and conditions, we are liable only for direct damages you have suffered and incurred in the absence of compliance with obligations that are related to our services. Service Provider, or any of its officers, directors, employees or agents involved in creating, sponsoring, promoting or other content creation will not be liable for any criminal liability, direct or indirect losses or damages, loss of contracts, any inaccuracies related to the information described on our website. The drivers reserve the right to deny embarkation to the vehicles in cases of inebriated or misbehaved clients. There is no any refund for these cases and in the event of damages there may be prosecution and damage claims.
Service Provider has high ethical standards and respects your privacy in every way. We are committed that your name, address, e-mail address and credit card information required for booking will not be disclosed to third parties without your consent. In order to protect your personal information we apply a particular system. To protect data from credit cards, we use "Secure Sockets Layer (SSL) technology and your data are completely safe. We also use security procedures and limited access to use the personal data. Only authorized employees are permitted access to personal information to perform their duties relating to our service.
This is original version (in English language) of these terms, and it can be translated into other languages but no rights can be achieved in the translated version. The English version is available on our web page and can be sent in writing upon your request.
These conditions and provision of our services are regulated by and construed in accordance with Croatian law and any dispute arising from these general conditions and our services are exclusively submitted to the competent court in Croatia.
In every moment we have the right to change the way we collect, process and transmit personal data and other information if deemed relevant. Therefore, this privacy statement may be modified or amended in order to comply with the latest trends.